Responsible Gaming at Lotus365 – Play Safe and Smart
Betting should be fun, entertaining, and within your control. At Lotus365, we believe responsible gaming is not optional—it is essential.
This page explains everything you need to know about responsible gaming at Lotus365: what it is, why it matters, what tools we provide, and where to get help if you ever need it.
Whether you are a new player or an experienced bettor, these resources help you enjoy Lotus365 safely and maintain full control over your betting activity.
What Is Responsible Gaming?
Responsible gaming means betting for entertainment in a way that:
- Stays within your budget
- Never affects your finances or relationships
- Never interferes with work or obligations
- Remains fun and under your control
- Involves awareness of risks
- Includes regular self-assessment
Responsible gaming is not about quitting. It is about playing smart.
Table of Contents
Why Responsible Gaming Matters
The Risks of Irresponsible Betting
Without proper controls, betting can:
Cause financial harm – Losing money you cannot afford to lose
Damage relationships – Hiding losses from family, isolating yourself
Affect work and school – Distraction, poor performance, missed obligations
Create mental health issues – Anxiety, depression, stress
Develop into addiction – Inability to stop despite wanting to
Lead to debt and bankruptcy – Borrowing to continue betting
The Reality
Most players bet responsibly without issues. However:
- 1-3% of players develop problem gambling behaviours.
- It can happen to anyone – young, old, rich, poor
- It develops gradually – rarely a sudden problem
- Early intervention helps – seeking help early prevents serious harm
Lotus365 believes it is our responsibility to help you stay on the safe side.
Lotus365 Responsible Gaming Tools
Tool 1: Deposit Limits (Control Your Spending)
What it is:
A limit on how much you can deposit into your Lotus365 account during a set period.
How it works:
- Go to Account Settings → Responsible Gaming
- Click Set Deposit Limit
- Choose period: Daily, Weekly, or monthly.
- Enter your maximum amount (e.g., ₹5,000 per week)
- Confirm the limit
Key features:
- The limit takes effect immediately
- Cannot be increased for 24 hours (prevents impulse changes)
- Can only be decreased anytime
- Resets automatically each period
- Applied across all payment methods
Example:
You set a weekly deposit limit of ₹5,000. You can only deposit ₹5,000 total that week, even if you try multiple times. The limit resets automatically every Sunday.
Why use it:
Deposit limits force you to stay within budget. You cannot spend more than you decide, even in moments of excitement or frustration.
Tool 2: Betting Limits (Control Bet Size)
What it is:
A limit on the maximum amount you can bet on a single bet or game.
How it works:
- Go to Account Settings → Responsible Gaming
- Click Set Bet Limit
- Enter maximum bet amount (e.g., ₹500 per bet)
- Confirm
Key features:
- Applies to ALL games (sports and casino)
- Cannot bet higher, even if you want to
- Resets daily
- Prevents chasing losses with big bets
Example:
You set a bet limit of ₹500. Whether you are betting on cricket or playing slots, no single bet can exceed ₹500. If you try to bet ₹1,000, the system rejects it.
Why use it:
Bet limits prevent you from placing impulsive, large bets that could drain your account quickly.
Tool 3: Session Time Limits (Control Playing Time)
What it is:
A limit on how long you can play continuously before automatic logout.
How it works:
- Go to Account Settings → Responsible Gaming
- Click Set Session Time Limit
- Choose duration: 1 hour, 2 hours, 4 hours
- Confirm
Key features:
- Auto-logout when time expires
- You must log back in to continue
- Forces a break and reflection
- Prevents extended play sessions
- Can be extended by logging back in
Example:
You set a 2-hour session limit. After 2 hours of continuous play, Lotus365 logs you out. You must choose to log back in, giving you a moment to decide if you want to continue.
Why use it:
Long sessions lead to poor decisions and fatigue. Time limits create natural breaks where you can reflect on your activity.
Tool 4: Loss Limits (Control Your Losses)
What it is:
A limit on how much net loss you will accept in a set period.
How it works:
- Go to Account Settings → Responsible Gaming
- Click Set Loss Limit
- Choose period: daily, weekly, or monthly.
- Enter maximum loss amount
- Once losses reach that amount, your account is temporarily suspended
Key features:
- Based on net loss (winnings minus losses)
- Applies across all games
- Prevents chasing losses
- The account reopens after period ends
- Overrides other limits
Example:
You set a monthly loss limit of ₹10,000. You bet throughout the month and lose ₹10,000 net. Your account is suspended and cannot be used until next month.
Why use it:
Loss limits prevent the “chase”, where you keep betting to recover losses, leading to bigger losses.
Tool 5: Self-Exclusion (Take a Break or Quit)
What it is:
A complete, temporary block on your account for a set period (6 months to multiple years).
How it works:
- Go to Account Settings → Responsible Gaming
- Click Self-Exclude
- Choose duration: 6 months, 1 year, 2 years, 5 years, Permanent
- Read the confirmation carefully
- Confirm self-exclusion
Key features:
- Account completely blocked (no login possible)
- Cannot be reversed before period ends (even by support)
- Remaining balance held safely
- Full access returns after a period.
- Balance paid out when period ends or permanent exclusion confirmed
Duration options:
- 6 months: Short-term break to reset
- 1 year: Significant time away to reassess
- 2 years: Extended break for deeper issues
- 5 years: Very long-term exclusion
- Permanent: Permanent account closure (cannot be reopened)
Important: Self-exclusion is final for the period. Support cannot override it. Plan carefully before confirming.
Example:
You realise your betting is becoming a problem. You set a 1-year self-exclusion. For the next 12 months, you cannot access your Lotus365 account, no matter what. After 12 months, you can reactivate your account if you choose.
Why use it:
Self-exclusion removes the temptation completely. It is the nuclear option for when you need to step back.
Tool 6: Reality Checks (Stay Aware)
What it is:
Periodic reminders about your playing time and spending.
How it works:
Every 30 minutes of continuous play, Lotus365 shows you:
- Total time played in this session
- Total amount wagered today
- Net win/loss so far
- Option to continue or log out
What you see:
“You have been playing for 30 minutes. You have wagered ₹2,500 today and are currently up ₹500. Do you want to continue?”
Key features:
- Automatic (cannot be disabled)
- Non-judgmental (just facts)
- Frequency set by you (30, 60, 90 minutes)
- Helps you stay aware
Why use it:
It is easy to lose track of time and money while playing. Reality checks interrupt the “zone” and remind you of the reality of your activity.
Tool 7: Spending and Activity Dashboard
What it is:
A personal dashboard showing your betting activity and spending.
How it works:
- Go to Account Settings → My Activity
- View your deposit history
- View your betting history and results
- View your net win/loss over time
- Download reports
What you can see:
- Daily, weekly, monthly spending (deposits)
- Total wagered across all games
- Wins and losses by game type
- Time spent playing
- Trend charts (spending going up or down?)
- Comparison to previous months
Why use it:
Seeing your data clearly helps you spot patterns. If deposits are increasing or losses are growing, the dashboard makes it obvious.
Lotus365 Responsible Gaming Policy
We will NOT:
- Target or encourage problem gamblers
- Offer unlimited bonuses or incentives
- Use manipulative or deceptive marketing
- Pressure you to spend more
- Ignore signs of problem gambling
- Refuse self-exclusion requests
- Override spending limits
We WILL:
- Provide honest information about risks
- Make responsible gaming tools easily accessible
- Support your use of limits and self-exclusion
- Provide resources for problem gambling
- Train support staff to identify problem gambling
- Respond quickly to concerns
- Comply with all responsible gaming regulations
Quick Checklist: Are You Gambling Responsibly?
Ask yourself these questions:
| Question | Yes | No |
|---|---|---|
| I stay within my set budget | ☐ | ☐ |
| Betting does not affect my bills or savings | ☐ | ☐ |
| I can stop betting whenever I want | ☐ | ☐ |
| I do not think about betting constantly | ☐ | ☐ |
| My family and friends support my betting | ☐ | ☐ |
| I have never borrowed to bet | ☐ | ☐ |
| Losses do not stress me out | ☐ | ☐ |
| I bet for fun, not to make money | ☐ | ☐ |
| I do not hide my betting activity | ☐ | ☐ |
| I use responsible gaming tools | ☐ | ☐ |
If you answered NO to 3+ questions, consider reaching out for support.
FAQ: Responsible Gaming at Lotus365
Q1: What if I lose track of my limits?
A: Lotus365 enforces limits automatically. If you set a ₹5,000 weekly deposit limit, you cannot deposit more than ₹5,000, even if you try. You cannot override your own limits—that is the point.
Q2: Can I increase my limits anytime?
A: Deposit and betting limits can only be increased after 24 hours of being set. This 24-hour wait prevents impulsive increases during emotional moments.
Q3: What if I want to increase my deposit limit right now?
A: You must wait 24 hours. This is intentional protection. The wait gives you time to reconsider.
Q4: Can Lotus365 support staff override my limits?
A: No. Support staff cannot increase your limits. They can only help you set new limits (after the 24-hour wait).
Q5: Is self-exclusion really permanent for the period?
A: Yes. If you self-exclude for 1 year, you cannot access your account for 1 year, no matter what. Support cannot override it. This is the strength of self-exclusion—it removes the temptation completely.
Q6: What happens to my money during self-exclusion?
A: Your balance is held safely in your account. When self-exclusion ends, you can either reactivate your account or request withdrawal of your balance.
Q7: Can I create a permanent self-exclusion?
A: Yes. Permanent self-exclusion closes your account permanently. Your balance is paid out within 7 days. You cannot reopen the account later.
Q8: How do I know if I have a gambling problem?
A: Common signs: thinking about betting constantly, betting more than intended, lying about betting, borrowing to bet, damaged relationships. If you see 3+ signs, reach out for help.
Q9: Are the problem gambling resources really free?
A: Yes. Gamblers Anonymous, the NCPG helpline, and most counselling services are free or low-cost in India. Your doctor can also provide referrals.
Q10: My family is concerned about my betting. What should I do?
A: Listen to their concern. They may see patterns you don’t. Set limits, consider a break, or reach out to a counsellor. Their concern shows they care.