Lotus365 Terms and Conditions

These Terms and Conditions (“Terms”) govern your access to and use of the Lotus365 website, mobile application and related services (collectively, the “Platform”). By creating an account, logging in, depositing or withdrawing funds, placing bets, or otherwise using Lotus365, you confirm that you have read, understood and agreed to be bound by these Terms. If you do not agree with any part of these Terms, you must not use the Platform.

Betting involves financial risk. You may lose some or all of the money you deposit. You should only use Lotus365 if you are at least 18 years old, legally permitted to participate in such activities in your jurisdiction, and willing to accept the risks involved.

Lotus365 Terms and Conditions

Lotus365 Terms and Conditions

These Terms and Conditions (“Terms”) govern your use of the Lotus365 website, mobile application and related services (“Platform”). By creating an account, logging in, depositing or withdrawing funds, or placing bets, you confirm that you have read, understood and agreed to these Terms. If you do not agree, you must not use the Platform.

Betting involves risk, and you may lose some or all of the money you deposit. You should only use Lotus365 if you are legally allowed to do so and can afford these risks.

Eligibility to Use Lotus365

You may use Lotus365 only if you are at least 18 years old (or higher if required by your jurisdiction) and legally permitted to participate in online betting where you live. You must be capable of entering into a binding contract and must provide accurate personal information, including your real name and contact details.

You are not allowed to use Lotus365 if you are underage, banned or self-excluded, prohibited from betting by local law, or if you provide false or misleading information. Lotus365 may perform age and identity checks at any time and may suspend or close accounts that do not meet these requirements.

Account Registration and Responsibility

When you register, you create a personal account that you alone are allowed to use. You must keep your username, password and any security codes confidential and take reasonable care to prevent unauthorised access.

You agree that:

  • You will provide accurate and up-to-date details.
  • You will promptly complete any KYC (Know Your Customer) checks requested.
  • You accept full responsibility for all actions carried out using your login.

You must not open more than one account, share your account with others, or use another person’s identity or payment details. Lotus365 may suspend or terminate accounts where it suspects account sharing, multiple accounts, fraud or any other breach of these Terms.

Deposits and Withdrawals

To deposit funds, you must log in, access the deposit section, choose a payment method and confirm the amount. Minimum and maximum deposit limits are displayed on the platform and may vary by method. Deposits should be made only from accounts, cards or wallets held in your own name. Third-party deposits are not permitted.

Withdrawals are only processed to verified payment methods in your own name and may require full KYC completion. Before withdrawing, you must ensure that any bonus wagering requirements have been met. Indicative processing times may be shown for different methods, but actual timing can depend on banks and payment providers.

Lotus365 may delay or refuse a withdrawal if:

  • KYC verification is incomplete or inconsistent.
  • Bonus or promotion rules have not been fulfilled.
  • Unusual, suspicious or potentially illegal activity is detected.

Lotus365 is not responsible for delays caused by your bank, UPI provider or other third parties.

Betting Rules and Bonuses

When you place a bet, you agree to the odds, stake and rules displayed at that moment. Results are determined by the outcome of the underlying event or game, and bets are settled according to the applicable market rules. Once placed and accepted, bets generally cannot be cancelled by the user.

Lotus365 may void or adjust bets where there is a clear error (such as obviously incorrect odds), where the event was already decided, or where bets have been accepted due to technical faults. In such cases, your stake may be returned.

From time to time, Lotus365 may offer bonuses, free bets, cashback or other promotions. Each promotion has its own specific terms, including wagering requirements, eligible markets, validity periods and maximum winnings. Bonus funds cannot normally be withdrawn until the stated requirements are fully completed. Bonus abuse, such as using multiple accounts or irregular betting patterns solely to exploit promotions, may lead to bonus removal and account sanctions.

Security and Responsible Gaming

Lotus365 uses encryption and other technical safeguards to reduce the risk of unauthorised access to your data and transactions. Despite this, no online system is completely risk-free, and you must also protect your account by using strong passwords, keeping devices secure and avoiding public or unsecured networks for logins and payments.

Responsible gaming is an important part of these Terms. The Platform may provide tools such as deposit limits, loss limits, session reminders and self-exclusion options. You are encouraged to use these tools if you feel your betting activity is becoming difficult to control. You should treat betting as entertainment, not as a source of guaranteed income, and only stake amounts you can afford to lose.

If you believe you have a gambling problem, you should seek help from independent support services in your region and consider using self-exclusion or account closure options.

Prohibited Activities and Consequences

Certain behaviour is strictly prohibited on Lotus365. This includes, but is not limited to:

  • Providing false or forged documents or information.
  • Using stolen or unauthorised payment methods.
  • Attempting to launder money through deposits and withdrawals.
  • Using bots, scripts or any automated tools to place bets.
  • Exploiting software bugs, price errors or other technical vulnerabilities.
  • Colluding with other users to gain an unfair advantage.
  • Harassing or abusing customer support or other users.

If Lotus365 reasonably believes that you have violated these Terms, it may take action such as issuing a warning, suspending your account, permanently closing your account, cancelling bets, confiscating balances related to the violation, reporting the matter to authorities or preventing you from opening new accounts. The response will depend on the seriousness of the breach and any legal obligations Lotus365 may have.

Data Protection and Privacy

Lotus365 collects and processes your personal data in accordance with applicable law and its Privacy Policy. Information you provide, such as identification data, contact details, transaction records and betting history, is used to operate your account, comply with legal obligations (including anti-money laundering rules), and improve the platform.

Your data is stored with reasonable security measures and is not sold or rented to unrelated third parties for their own marketing. Data may be retained for defined periods depending on legal requirements and operational needs. You may have rights to access, correct or, in some circumstances, request deletion of your personal data, as described in the Privacy Policy available at /privacy-policy-terms-of-service/.

Disputes, Governing Law and Contact

If you have a complaint or dispute about a bet, transaction or any aspect of the Platform, you should contact customer support as soon as possible with full details. Lotus365 will review your case and provide a response within a reasonable time. If you are not satisfied, you may request an internal escalation.

These Terms are governed by the laws of India, together with any applicable state-level regulations on betting and gaming. Any legal dispute shall be brought before the competent courts specified by Lotus365, subject to applicable law.

terms. By continuing to use Lotus365, you confirm that you have read and accepted these Terms. For questions about these Terms, responsible gaming or your account, you may contact Lotus365 via the official website, support channels or the legal contact email provided there.

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